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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 753.14 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 399.49 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)

    Price: 158.79 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)

    Price: 160.91 £ | Shipping*: 0.00 £
  • Sweet Nature Erythritol - 1 kg
    Sweet Nature Erythritol - 1 kg

    Table-top sweetener on the basis of erythritol Erythritol is a virtually calorie-free, naturally occurring and tooth friendly sugar substitute, which is gaining in popularity due to the number of positive attributes. Erythritol provides around 70-80 % of the sweetness of standard household sugar, without any of its negative aspects. It has a glycemic index of 0, does not let the blood sugar rise and does not need to be taken into account in the carbohydrate balance. In contrast to artificial sweeteners such as aspartame or saccharin, which are produced synthetically, erythritol is not a foreign substance to the organism. Sweet Nature erythritol can be used wherever you would usually use sugar: for cooking and baking, to sweeten coffee or tea, with fruit, in muesli or in yoghurt. Table-top sweetener on the basis of erythritol• As sweet and tasty as sugar! • No calories• Glycemic index: 0• Kind to teeth• No artificial sweeteners• Used like sugar• Ideal for cooking and baking

    Price: 9.98 £ | Shipping*: 14.50 £
  • Sweet Nature Xylitol Birch Sugar - 1 kg
    Sweet Nature Xylitol Birch Sugar - 1 kg

    Table sweetener based on xylitol. Birch sugar, also known as Xylit or Xylitol, is a natural plant-based sweetener found in many types of vegetable and fruit and in high-fibre plants. Our birch sugar is mainly obtained from birch and beech wood in a very complex process. The following statements on Xylitol birch sugar have been confirmed by the EFSA (European Food Safety Authority): The consumption of food and drinks that contain Xylitol instead of sugar results in the blood sugar level increasing less than after the consumption of food and drinks containing sugar. Contributes towards the maintenance of tooth mineralization.

    Price: 12.00 £ | Shipping*: 14.50 £
  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 753.14 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 399.49 £ | Shipping*: 0.00 £
  • Florenzyme Capsules - 16 g
    Florenzyme Capsules - 16 g

    Nutritional supplement with bacteria culture (LAB2PRO TM), Alpha-Amylase and Protease. Vegan. Florenzyme capsules are an innovative nutritional supplement that combines selected bacterial cultures with valuable digestive enzymes (alpha-amylase and protease). A special capsule technology ensures that the ingredients are protected from the acids in the stomach and reach the digestive tract in a functional way. In this way, they can contribute to a natural, desirable digestion and intestinal flora. In terms of targeted nutritional supplementation, we recommend taking one Florenzyme capsule daily over a longer period of time with or after a meal.

    Price: 21.86 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Fireprotect Skinprotect-Cream - 100 ml
    Sanct Bernhard Sport Fireprotect Skinprotect-Cream - 100 ml

    Protection from chafing. For protection and for the intensive care of the bottom muscles and thigh region at sport. The sensitive skin in this area is highly stressed through some form of sport, e.g. cycling and hiking. By rubbing in of Fireprotect-Cream it forms itself a protecting and caring film around the skin, so that excoriations can be stopped. The skin becomes more resistant and resilient. Natural extracts of marigold and birchbark have an anti-inflammatory and soothing effect.

    Price: 5.95 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Fireprotect Skinprotect-Cream 15 ml - 15 ml
    Sanct Bernhard Sport Fireprotect Skinprotect-Cream 15 ml - 15 ml

    The sensitive skin in this area is highly stressed through some form of sport, e.g. cycling and hiking. By rubbing in of Aktiv 3 Fireprotect Skinprotect-Cream it forms itself a protecting and caring film around the skin, so that excoriations can be stopped. The skin becomes more resistant and resilient. Natural extracts of marigold and birchbark have an anti-inflammatory and soothing effect on irritated skin. For additional care and regeneration after sports, we recommend our Sanct Bernhard Sport Marigold regeneration cream.

    Price: 1.51 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Mineral-Pur-Drink Apple - 100 g
    Sanct Bernhard Sport Mineral-Pur-Drink Apple - 100 g

    The valuable source of electrolytes during high physical activity. Refreshing and no calories! This mineral drink provides important electrolytes (sodium, chloride, potassium, calcium and magnesium), which should be balanced with increased perspiration and take on important functions in the body. The EFSA (European Food Safety Authority) confirms that calcium and magnesium support normal muscle function. In addition, magnesium helps to maintain the electrolyte balance. The Mineral-Pur-Drink is ideal for high physical activity when calorie intake is undesirable. For example, during basic training, hiking, gymnastics, in the gym, during a weight loss program and many other physical activities. - With 5 crucial electrolytes- Easily soluble- Highly compatible

    Price: 9.53 £ | Shipping*: 14.50 £

Similar search terms for Customer:


  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

  • What is the purpose of customer questions and customer answers on Amazon?

    The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.

  • What is the difference on Amazon between customer rating and customer review?

    Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.

  • What is the difference at Amazon between customer rating and customer review?

    Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.

  • Why is the customer last name not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number in the following example?

    The customer last name is not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number because it is not unique. There can be multiple customers with the same last name, and using it as a primary key could lead to data duplication and inconsistency. A primary key should be unique for each record in the table, and the customer last name does not fulfill this requirement. Instead, a unique identifier such as customer ID number should be used as the primary key to ensure data integrity and avoid duplication.

  • How does the change of rate from existing customer to new customer occur?

    The change of rate from existing customer to new customer can occur through a variety of methods. For example, a company may offer promotional rates or discounts to attract new customers, while existing customers may be subject to regular pricing. Additionally, existing customers may have the opportunity to negotiate a new rate or package with the company, especially if they are considering switching to a different provider. Ultimately, the change of rate from existing customer to new customer is often influenced by the company's marketing strategies, customer retention efforts, and individual negotiations.

  • Why is the customer panicking because customer satisfaction is everything for the boss?

    The customer is panicking because they know that customer satisfaction is the top priority for the boss. They understand that if they are not satisfied with the product or service, it could have serious consequences for the business. The customer knows that the boss values their feedback and opinion, and they are worried that their dissatisfaction could lead to negative repercussions for the company. Therefore, they are feeling the pressure to ensure that their concerns are addressed and resolved in order to maintain the boss's focus on customer satisfaction.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.